Question # 1 A customer needs to integrate in real time with Salesforce CRM. Which feature accomplishes this requirement? A. Streaming transformsB. Data model triggersC. Sales and Service bundleD. Data actions and Lightning web components
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A. Streaming transforms
Question # 2 Cumulus Financial wants to segregate Salesforce CRM Account data based on Country for its Data Cloud users. What should the consultant do to accomplish this? A. Use Salesforce sharing rules on the Account object to filter and segregate records based on Country.B. Use formula fields based on the Account Country field to filter incoming records.C. Use streaming transforms to filter out Account data based on Country and map to separate data model objects accordingly.D. Use the data spaces feature and apply filtering on the Account data lake object based on Country.
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A. Use Salesforce sharing rules on the Account object to filter and segregate records based on Country.
Answer Description
Question # 3 A customer has a requirement to receive a notification whenever an activation fails for a particular segment. Which feature should the consultant use to solution for this use case? A. FlowB. ReportC. Activation alertD. Dashboard
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C. Activation alert
Answer Description
Explanation:
The feature that the consultant should use to solution for this use case is C. Activation alert. Activation alerts are notifications that are sent to users when an activation fails or succeeds for a segment. Activation alerts can be configured in the Activation Settings page, where the consultant can specify the recipients, the frequency, and the conditions for sending the alerts. Activation alerts can help the customer to monitor the status of their activations and troubleshoot any issues that may arise.
Question # 4 Where is value suggestion for attributes in segmentation enabled when creating the DMO? A. Data MappingB. Data TransformationC. Segment SetupD. Data Stream Setup
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C. Segment Setup
Answer Description
Explanation:
Value suggestion for attributes in segmentation is a feature that allows you to see and select the possible values for a text field when creating segment filters. You can enable or disable this feature for each data model object (DMO) field in the DMO record home. Value suggestion can be enabled for up to 500 attributes for your entire org. It can take up to 24 hours for suggested values to appear. To use value suggestion when creating segment filters, you need to drag the attribute onto the canvas and start typing in the Value field for an attribute. You can also select multiple values for some operators. Value suggestion is not available for attributes with more than 255 characters or for relationships that are one-to-many (1:N).
References:
Use Value Suggestions in Segmentation, Considerations for Selecting Related Attributes
Question # 5 A consultant needs to package Data Cloud components from one organization to another. Which two Data Cloud components should the consultant include in a data kit to achieve this goal? A. Data model objectsB. SegmentsC. Calculated insightsD. Identity resolution rulesets
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A. Data model objectsD. Identity resolution rulesets
Answer Description
Explanation:
To package Data Cloud components from one organization to another, the consultant should include the following components in a data kit:
Data model objects: These are the custom objects that define the data model for Data Cloud, such as Individual, Segment, Activity, etc. They store the data ingested from various sources and enable the creation of unified profiles and segments1.
Identity resolution rule sets: These are the rules that determine how data from different sources are matched and merged to create unified profiles. They specify the criteria, logic, and priority for identity resolution.
Question # 6 A user Is not seeing suggested values from newly-modeled data when building a segment. What is causing this issue? A. Value suggestion will only return results for the first 50 values of a specific attribute B. Value suggestion can only work on direct attributes and not related attributes. C. Value suggestion requires Data Aware Specialist permissions at a minimum. D. Value suggestion is still processing and takes up to 24 hours to be available.
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D. Value suggestion is still processing and takes up to 24 hours to be available.
Answer Description Explanation:
The most likely cause of this issue is that value suggestion is still processing and takes up to 24 hours to be available. Value suggestion is a feature that enables you to see suggested values for data model object (DMO) fields when creating segment filters. However, this feature needs to be enabled for each DMO field, and it can take up to 24 hours for the suggested values to appear after enabling the feature1. Therefore, if a user is not seeing suggested values from newly-modeled data, it could be that the data has not been processed yet by the value suggestion feature.
References: Use Value Suggestions in Segmentation
Question # 7 Which consideration related to the way Data Cloud ingests CRM data is true? A. CRM data cannot be manually refreshed and must wait for the next scheduled synchronization,B. The CRM Connector's synchronization times can be customized to up to 15-minute intervals.C. Formula fields are refreshed at regular sync intervals and are updated at the next full refresh.D. The CRM Connector allows standard fields to stream into Data Cloud in real time.
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D. The CRM Connector allows standard fields to stream into Data Cloud in real time.
Question # 8 A customer notices that their consolidation rate is low across their account unification. They have mapped Account to the Individual and Contact Point Email DMOs. What should they do to increase their consolidation rate? A. Change reconciliation rules to Most Occurring.B. Disable the individual identity ruleset.C. Increase the number of matching rules.D. Update their account address details in the data source
Click for Answer
C. Increase the number of matching rules.
Answer Description
Explanation:
Consolidation Rate : The consolidation rate in Salesforce Data Cloud refers to the effectiveness of unifying records into a single profile. A low consolidation rate indicates that many records are not being successfully unified.
Matching Rules : Matching rules are critical in the identity resolution process. They define the criteria for identifying and merging duplicate records.
Solution:
Increase Matching Rules : Adding more matching rules improves the system's ability to identify duplicate records. This includes matching on additional fields or using more sophisticated matching algorithms.
Steps:
Access the Identity Resolution settings in Data Cloud.
Review the current matching rules.
Add new rules that consider more fields such as phone number, address, or other unique identifiers.
Benefits:
Improved Unification : Higher accuracy in matching and merging records, leading to a higher consolidation rate.
Comprehensive Profiles : Enhanced customer profiles with consolidated data from multiple sources.
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