Question # 1 You're a Workplace Admin for a major retail chain in Europe on the Slack Pro plan. An
executive user at your company recently discovered that Slack message retention for your
organization was set at one year.
The executive asked you to find out how to access their channel history from more than 18
months ago using any means necessary.
Will it be possible for you to recover the data?
(Select the best answer.)
You're a Workplace Admin for a major retail chain in Europe on the Slack Pro plan. An
executive user at your company recently discovered that Slack message retention for your
organization was set at one year.
The executive asked you to find out how to access their channel history from more than 18
months ago using any means necessary.
Will it be possible for you to recover the data? (Select the best answer.) A. Yes, because Slack's disaster recovery policy and business continuity plan provide
backups that organizations on the Slack Pro plan can access upon request from Org
Admins.B. Yes, because Slack employs multi-factor authentication for all administrative access to
systems. Slack can access channel history upon request from Org Admins.C. No, because this company is in a territory affected by GDPR. Slack Is legally not
allowed to provide this data after the retention date has passed.D. No, because customer data is removed immediately upon expiration of message
retention. Slack and deletes all information from production systems at that time.
Click for Answer
D. No, because customer data is removed immediately upon expiration of message
retention. Slack and deletes all information from production systems at that time.
Question # 2 You are a Slack admin and you have just implemented Enterprise Key Management (EKM)
to add an extra layer of protection within your Enterprise Grid.
In which situation would it be most appropriate to revoke the key? A. When a Multi-Channel Guest is Invited into one of the company s workspaces.B. When working with contractors in a Slack Connect channel.C. When sensitive information is placed in the incorrect channel and shared with other
users.
Click for Answer
C. When sensitive information is placed in the incorrect channel and shared with other
users.
Question # 3 Your company uses a popular online tool to help monitor inventory in the warehouse. You
need to get reports from the tool into Slack by the end of the week.
As a Slack admin, what is the first thing you should do?
(Select the best answer.) A. Set up an automatic email forwarding process outside of Slack to send the reports into
Slack.B. Gather a team to begin developing a custom Slack app.C. Create a workflow using an incoming webhook once tie report is generated in theD. Search the Slack App Directory for an existing Slack app that supports the online tool.
Click for Answer
D. Search the Slack App Directory for an existing Slack app that supports the online tool.
Question # 4 You re an Org Admin for an organization with an Enterprise Grid plan. You receive a list of
several full members who will be leaving the organization in 5 days, with the instruction to
deactivate their accounts after their departure.
What is the best way to do this? A. Deactivate the members in the Organization Settings 'Members' tab.B. Contact Slack via /feedback to get the members deactivated.C. Deactivate the members utilizing the SCIM API.D. Request the Primary Org Owner do this, as they are the only one who can perform this
action.
Click for Answer
A. Deactivate the members in the Organization Settings 'Members' tab.
Question # 5 You re a Workspace Owner for a Slack Business+ workspace. Your organizations sales team expresses interest in working with their customers in Slack. Customer relationships tend to be long term, though representatives tend to transition accounts frequently.
Given that the sales rep assigned to a given customer often changes, which best practice process should you establish to allow the sales team to engage with their customers in the Business+ workspace? A. Invite the customers la the respective existing account channels as Single Channel Guests and archive the channels when the relationship ends.
B. Create new account channels and share them with the respective customers using Slack Connect.
C. Create new account channels and add the respective customers as Single Channel Guests with an expiration date of 1 year
D. Create a new free Slack workspace, and invite the sales team and the customer care teams as full members.
Click for Answer
B. Create new account channels and share them with the respective customers using Slack Connect.
Question # 6 You're an Org Admin who recently joined an organization with multiple workspaces, many
of which were redundant. After working with Slack Professional Services to consolidate
these workspaces, your leadership team has decided that all future workspace requests
should only be approved if they meet specific requirements. You need to create a process
that will most efficiently allow for new workspace requests and approvals.
What should you do? A. Enable workspace creation requests via Org Settings.B. Post the requirements in the #general channel so that your members can see them.C. Inform users that if they want a new workspace they should reach out to you via direct
message (DM).D. Create a workflow in the #help-admins channel that requires users to provide
justification for their request.
Click for Answer
D. Create a workflow in the #help-admins channel that requires users to provide
justification for their request.
Question # 7 You're a Slack Workspace Owner responsible for setting up an app-approval process.
In order to set up this process, which two actions are recommended?
(Select the TWO best answers.) A. Instruct app requestors to post a business justification in #help-admins when requesting apps.
B. Restrict apps that aren't already used by your organization.
C. Send all app approval requests to app managers in a Slackbot message.
D. Turn on app approval so members can only install apps that have been pre-approved.
E. Send all notifications to a specific channel that includes all app managers for app Approval.
Click for Answer
D. Turn on app approval so members can only install apps that have been pre-approved.
E. Send all notifications to a specific channel that includes all app managers for app Approval.
Question # 8 You're an Org Owner for your company's Slack Enterprise Grid org. Your team wants to
add standardized user attributes to members' profiles to enrich the data that can be
retrieved from your member analytics dashboard. You know this information exists within your Identity Provider (IdP).
What is the best method to enable this process? (Select the best answer.) A. Use the Analytics API to sync attributes to your analytics dashboard.B. Use the SCIM API to sync attributes to your member profiles.C. Use the Custom Profile API to sync attributes to your analytics dashboard.D. Create custom profile fields for members to add standard attributes to their profile.
Click for Answer
B. Use the SCIM API to sync attributes to your member profiles.
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