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Cisco 500-052 Exam Dumps

Exam Name: Deploying Cisco Unified Contact Center Express
Certification Name: Cisco Specialist

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  • Total Questions: 90
  • Last Updation Date: 16-Apr-2024

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You are designing a Cisco Unified Contact Center Express system with these four
requirements
• 250 configured agents
• a maximum of 150 agents that are logged in at any time
• 30 agents that are able to make outbound calls
• 20 agents that are able to answer emails
How many premium seats should you purchase?

 

150

 

200

 

180

 

250


150






A preview outbound dialer uses which source and destination resources?

 

the personal line of the agent to the customer

 

the ACD line of the agent to the customer

 

a CTI port the agent this is redirected to the customer

 

a CTI port the customer


the ACD line of the agent to the customer






Wha is the maximum number of CTI ports that a Cisco Unified Contact Center Express Standard
deployment supports?

 

200

 

400

 

300

 

150


300




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