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MB-220 Practice Questions

Question # 1
Which two statements must be true in order for a User to approve marketing content? Each answer presents part of the solution.
A. The Status on the marketing content must be Approval Required.
B. The User must be in the Marketing Oversight Team or be a Marketing Professional.
C. The Status on the marketing content must be Draft.
D. The User must be in the BU Admin Team or in the Marketing Oversight business unit.


A. The Status on the marketing content must be Approval Required.
D. The User must be in the BU Admin Team or in the Marketing Oversight business unit.

Explanation:

[Reference:, https://docs.microsoft.com/en-us/dynamics365/marketing/developer/marketing-approvals-feature, , ]



Question # 2
Based on ProseWare’s licenses and subscriptions, which two items are within allowed limits? Each answer represents a complete solution.
A. Litmus inbox Previews = 100 per month
B. Marketing Emails Sent = 1,755,983
C. Australia Business Unit has 10 regular Users and 1 Administrator User
D. Marketing Contacts = 24,500


B. Marketing Emails Sent = 1,755,983
D. Marketing Contacts = 24,500



Question # 3
You are a Dynamics 365 Marketing functional consultant. You have created a Subscription Form that lives on a marketing page in a marketing website. The form is active, and you need to see how many submissions have been received. In which three places can you find information on form submissions? Each correct response presents a complete solution.
A. Website Insights
B. Customer Journey Insights
C. Marketing Form Insights
D. Customer Voice submissions
E. Marketing Page Insights


A. Website Insights
C. Marketing Form Insights
E. Marketing Page Insights

Explanation:

[Reference:, https://docs.microsoft.com/en-us/dynamics365/marketing/insights, , , ]


Question # 4
You need to create a customer journey template for the marketing team. The team will use the template to launch a promotional offer to customers in Denmark. Sweden, and Norway. What should you do?
A. Create a new Customer Journey Template, and use Power Automate within the customer journey to dynamically send it based on a Contact's preferred Language.
B. Create a new Customer Journey Template, and clone customer journey to dynamically send it based he template so that it can be reused for another country/region and language
C. Create a new Customer Journey Template for each country/region, and change the language of each template to the desired language and make modifications.
D. Create a new Customer Journey Template, and use the localization option within the customer journey to dynamically send it based on a Contact's preferred language.


D. Create a new Customer Journey Template, and use the localization option within the customer journey to dynamically send it based on a Contact's preferred language.



Question # 5
In preparing for the Buenos Aires event you need to resolve the issue the content design team had during the Amsterdam event. What should you do?
A. Disable the full-page-edit mode in the email settings.
B. Add the HTML line to the section of the imported emails.
C. Enable the drag-and-drop feature for imported emails to YES in the email settings.
D. Ensure that the creative agency add


D. Ensure that the creative agency add



Question # 6
Note: In this section, you will see one or more sets of questions with the same scenario and problem. Each question presents a unique solution to the problem, and you must determine whether the solution meets the stated goals. More than one solution might solve the problem. It is also possible that none of the solutions solve the problem.

You are a Dynamics 365 functional consultant for Contoso Ltd. Contoso has multiple Facebook pages for products and services. Your marketing team has issued a help ticket stating that their Facebook Marketing posts have stopped working as of yesterday.

Solution: You create a Facebook Social Posting Configuration to resolve the ticket.

Does this meet your goal?

A. Yes
B. No


B. No



Question # 7
You need to create a customer journey for a global campaign related to the latest Contoso course offerings. All operating regions need to be covered. Based on best practices, how many customer journeys and marketing emails do you need to create?
A. 4 marketing emails and 4 customer journeys
B. 5 marketing emails and 5 customer journeys
C. 2 marketing emails and 2 customer journeys
D. 1 marketing emails and 1 customer journey


B. 5 marketing emails and 5 customer journeys

Explanation:

[Reference:, https://docs.microsoft.com/en-us/dynamics365/marketing/customer-journeys-create-automated-campaigns, ]


Question # 8
You have created a customer journey to send an Event Registration Invite to the customers in Norway. You confirm that you selected the correct Marketing Email record with the Norwegian language, and that you are using the correct Segment while creating the customer journey. As part of going Live with your customer journey, you select “Check for Errors” in the command bar. Which three checks does this command perform? Each correct answer presents a complete solution.
A. Checks for common errors and shows an error message with advice for fixing them.
B. Performs language checks to ensure localization.
C. Checks for active links to the marketing services that host your email messages.
D. Checks to ensure prerequisites are met.
E. Makes sure all required marketing emails and pages are assigned and published.


A. Checks for common errors and shows an error message with advice for fixing them.
D. Checks to ensure prerequisites are met.
E. Makes sure all required marketing emails and pages are assigned and published.

Explanation:

[Reference:, https://docs.microsoft.com/en-us/dynamics365/marketing/customer-journeys-create-automated-campaigns, ]


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Exam Name: Microsoft Dynamics 365 for Marketing Exam
Certification Name: Dynamics 365 for Marketing Functional Consultant Associate

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  • Total Questions: 246
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