You are a Dynamics 365 for Field Service Administrator.
You install and configure Connected Field Service with Azure IoT Central. Several of your connected
devices sent alerts back to Dynamics 365 and work orders were created. However, the work orders
were not sent backto Azure IoT Central.
You need to resolve the issue.
Which Action should you take to resolve the issue?

Note: This question is part of a series of questions that present the same scenario. Each question in
the series contains a unique solution that might meet stated goals. Some question sets might have
more than one correct solution, while others might not have a correct solution.
After you answer a question in this section, you will NOT be able to return to it. As a result, these
questions will not appear in the review screen.
You are a Dynamics 365 for Field Service system administrator.
You are configuring a new instance of Dynamics 365 for Field Service. The organization needs to
automatically generate work orders based on agreements, and send invoices on a recurring basis by
customer.
Solution: You implement the following configuration changes.
1) Create Agreement
2) Define Booking Setup
3) Set Booking Recurrence
4) Create Invoice Setup
5) Define Invoice Recurrence
Does this meet the goal?

You are a Dynamics 365 for Field Service scheduler using the Schedule Assistant.
You notice the Schedule Assistant always sets the Default Radius to 25 KM.You need to have the
schedule assistant Default Radius set to 50 Miles.
Which two options should you choose? Each correct answer presents a complete solution.

You are a Dynamics 365 for Field Service Administrator. You are working with your company’s
scheduling team on requirements for a new schedule board view.
The team needs a schedule board view where they only see work orders with a priority of Critical.
Which three steps should you perform, in sequence, to meet their need? To answer, move the
appropriate actions from the list of actions to the answer area and arrange them in the correct order.

You are a Dynamics 365 Field Service Administrator Your organization wants to use Incident Types
with Work Orders.
You need to create and configure Incident Types based on the provided scenarios.
Which Incident Type feature should you use with each scenario? To answer, drag the appropriate
Incident Type feature to the appropriate scenario. Each feature may be used once, more than once,
or not at all. You may need to drag the split bar between panes or scroll to view the content.
NOTE: Each correct selection is worth one point.

DRAG DROP
You are a field service administrator for your company.
You review the Field Service administrator guide to understand how the status fields can support
your company’s business processes.
Which unique entity system status value matches with its Entity Type? To answer, drag the
appropriate unique entity system status values to the appropriate Entity Type. Each unique entity
system status value may be used once, more than once, or not at all. You may need to drag the split
bar between panes or scroll to view the content.
NOTE: Each correct selection is worth one point.

Note: This question is part of a series of questions that present the same scenario. Each question in
the series contains a unique solution that might meet stated goals. Some question sets might have
more than one correct solution, while others might not have a correct solution.
After you answer a question in this section, you will NOT be able to return to it. As a result, these
questions will not appear in the review screen.
You are a Dynamics 365 for Field Service system administrator.
You are configuring a new instance of Dynamics 365 for Field Service. The organization needs to
accurately capture the cost of work order bookings.
Solution: You implement the following configuration changes:
1) Create Resource Pay Types for regular, holiday, overtime, travel, and breaks.
2) Assign an Hourly Markup percentage to each Resource Pay Type.
3) Assign Resource Pay Types to the applicable Pay Type.
4) Create Business Closures.
5) Create Bookable Resources with Hourly Rates.
Does this meet the goal?

You are a Dynamics 365 for Field Service Administrator. You configure Route Scheduling Optimization
(RSO) and publish the schedule.
One of your schedulers indicates two of their resources are not getting work orders assigned.
You need to determine reasons why the two resources are not assigned work orders through RSO.
Which three options should you choose? Each correct answer presents a complete solution.