A.

Allocate Microsoft Dataverse capacity add-on subscriptions.

C.

Review the Home tab Dataverse analytics dashboard

A: When users exceed their limits, administrators can see this in the admin center (see
below). You can do either one of the following:
Adjust the app or flow to use fewer API requests
Purchase the Power Apps and Power Automate capacity add-on for your
organization.
C: Home (default) Dashboard.
This is the default dashboard that provides information on the number of active Dataverse
users, storage usage, the most active workflows, and more.

API Calls: API Calls Number of API calls that were made by the Dataverse environment for
the selected time period.
Reference:
https://docs.microsoft.com/en-us/power-platform/admin/api-request-limits-allocations
https://docs.microsoft.com/en-us/power-platform/admin/analytics-common-data-service

B.

SQL Server Reporting Services (SSRS)

C.

Dynamics 365

Scenario:
The reporting and analytics team must be able to create reports that include data
from all facilities and all workers.
Management reports must present an overview of the entire organization. Other
reports may be limited to specific offices.
B: Power Apps apps can include reports that provide useful business information to the
user. These reports are based on SQL Server Reporting Services and provide the same
set of features that are available for typical SQL Server Reporting Services reports.
C: Microsoft Dynamics 365 online and Model-Driven PowerApps offers several advanced
reporting options. Advanced reports are often necessary when business requirements
demand complex calculations, returning multiple data sets, grouping large sets of data
based on rules, and retrieving data from different data sources.
Reference:

https://docs.microsoft.com/en-us/powerapps/maker/model-driven-apps/add-reporting-toapp
https://powerusers.microsoft.com/t5/Building-Power-Apps/Creating-SSRS-Report-for-
Model-Driven-PowerApps/td-p/621866
https://docs.microsoft.com/en-us/powerapps/maker/canvas-apps/powerapps-custom-visual

B.

Customer self-service portal

D.

Business process flows

E.

Omnichannel for Customer Service.

B: Customer self-service portal: A customer self-service portal enables customers to access self-service knowledge, support resources, view the progress of their cases, and provide feedback.

Note: Based on the selected environment in Power Apps, you can create a Dataverse
starter portal or a portal in an environment containing customer engagement apps
(Dynamics 365 Sales, Dynamics 365 Customer Service, Dynamics 365 Field Service,
Dynamics 365 Marketing, and Dynamics 365 Project Service Automation).
E: Omnichannel for Customer Service offers a suite of capabilities that extend the power of
Dynamics 365 Customer Service Enterprise to enable organizations to instantly connect
and engage with their customers across digital messaging channels.
Reference:
https://docs.microsoft.com/en-us/powerapps/maker/portals/portal-templates
https://docs.microsoft.com/en-us/dynamics365/customer-service/embed-chat-widget-portal

B.

Configure and schedule a recurring bulk record deletion job.

C.

Create alternate keys for the table

B: Setting a column to Business Required means that the default behavior of a modeldriven
or canvas app will enforce this requirement in the app.
C: With alternate keys you can now define a column in a Dataverse table to correspond to
a unique identifier (or unique combination of columns) used by the external data store. This
alternate key can be used to uniquely identify a record in Dataverse in place of the primary
key. You must be able to define which columns represent a unique identity for your
records. Once you identify the columns that are unique to the table, you can declare them
as alternate keys through the customization user interface (UI) or in the code.
Reference:
https://docs.microsoft.com/en-us/powerapps/maker/data-platform/create-edit-field-portal
https://docs.microsoft.com/en-us/powerapps/developer/data-platform/define-alternate-keysentity

D.

Create a Data Loss Protection (DLP) policy.

E.

Configure the relevant connector so that it is part of the Blocked data group category.

DLP policies enforce rules for which connectors can be used together by classifying
connectors as either Business or Non-Business. If you put a connector in the Business
group, it can only be used with other connectors from that group in any given app or flow.
Sometimes you might want to block the usage of certain connectors altogether by
classifying them as Blocked.
Reference:
https://docs.microsoft.com/en-us/power-platform/admin/wp-data-loss-prevention

Box 1: Microsoft Teams
Maintenance supervisors must not have access to Dynamics 365 Customer Service. The
supervisors must be able to communicate with the contracts team about contracts.
Box 2: Dynamics 365 Workspace
Aircraft maintenance vendors must have only view and upload privileges to their invoices
and receipts.
The Expense management mobile workspace lets users capture and upload a receipt, so
that they can attach it to an expense report later.

A.

Yes/No

B.

Choice

A.

one app for each job role

Scenario: IT staff needs a mobile solution to see IT cases at the top of the menu since this
is their primary focus.
Managers need to see all customer dashboards at the top of their menu on their mobile
device.