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Salesforce-Certified-Administrator Practice Questions

Question # 1

An administratorsupporting a global team of salesforce users has been asked to configure company settings.
Choose 2 options

A.

Currency Locale

B.

Default Language

C.

Password Policy

D.

Login Hours



A.

Currency Locale


B.

Default Language




Question # 2

Brokers at DreamHouse Realty need to seecertain information about one or more cases when referencing the contact record. This record case Name, Case ID, Customer Name, Case Reason, Case Status, and Case Creation Date. Which two changes in Setup should the administrator make?

A.

Use the pagelayout editor to change the related list type to Enhanced List.

B.

Edit the Related List component in the Lightning App Builder and choose Related List as the related list type.

C.

Edit the Related List component in the Lightning App Builder and choose Enhanced List as the related list type.

D.

Use the page layout editor to include the appropriate column in the Cases related list.



A.

Use the pagelayout editor to change the related list type to Enhanced List.


D.

Use the page layout editor to include the appropriate column in the Cases related list.




Question # 3

A user at Cloud Kicks is having issues logging in to Salesforce. The user asks the administrator to reset their password. Which two options should the administrator consider when resetting the user’s password?

Choose 2 answers

A.

Resetting the password will change the user’s password policy.

B.

Single sign-on users can reset their own passwords using the forgot password link.

C.

Resetting a locked-out user’s password automatically unlocks the user’s account.

D.

After resetting a password, the user may be required to activate their device to successfully log in to Salesforce.



C.

Resetting a locked-out user’s password automatically unlocks the user’s account.


D.

After resetting a password, the user may be required to activate their device to successfully log in to Salesforce.




Question # 4

An administrator needs to create a one-to-many relationship between two objects with limited access to child records. What type of field should the administrator use?

A.

Roll-up summary

B.

Master-detail field

C.

Cross Object formula

D.

Lookup field



B.

Master-detail field




Question # 5

Cloud kicks needs to ensure appropriate shipping details are used in orders. Reps should have a streamlined solutions to update the shipping address on selected orders associated with an account when the shipping address is changed on the account. How should the administrator deliver this requirement?

A.

An autolaunched flow on the order page that updates all open orders shipping addresses whenever the account shipping addresses changes.

B.

An autolaunched flow on the account page that updates all open orders shipping addresses whenever the account shipping addresses changes.

C.

A screen flow on the order page that lets the reps choose the updated account shipping address in all open associated orders.

D.

A screen flow on the account page that lets the reps choose the updated account shipping address in all open associated orders.



B.

An autolaunched flow on the account page that updates all open orders shipping addresses whenever the account shipping addresses changes.




Question # 6
Support reps at Cloud Kicks (CK) are reporting that when they try to close a case, the Closed option in the Case Status picklist is missing. CK has asked the administrator to find a solution. Why are the support reps unable to see the Closed option in the specified pic list?
A. The Case record type is missing Closed as a picklist value.
B. The Close Case page layout must be used to close a case.
C. The Show Closed Statuses m Case Status Field checkbox is set to the default.
D. The Support Process being used omits Closed as a status choice.


D. The Support Process being used omits Closed as a status choice.




Explanation:

A support process is a feature that allows administrators to define and enforce the stages that a case or work order must go through based on its record type. A support process determines which values are available for the status field for each record type. If a support process omits a certain value for the status field, such as Closed, then users will not be able to see or select that value when working with cases or work orders of that record type.


Question # 7

Universal container has a contact Lightning record Page with a component that shows LinkedIn data. The sales team would liketo only show this component to sales users when they are on their mobile phones.
Choose 2 Answers.

A.

Filter the component visibility with User > Profile > name = sales User.

B.

Filter the component visibility with Form Factor = phone

C.

Filter the component visibility with view = Mobile/Tablet.

D.

Filter the component visibility with User > Role > Name = Sales User.



B.

Filter the component visibility with Form Factor = phone


C.

Filter the component visibility with view = Mobile/Tablet.




Question # 8

A new Sales Rep at Ursa Major has a qualified lead that is ready for conversation. When using the Lead Conversion process, which two records can be Created?
Choose 2 answers

A.

Account

B.

Campaign

C.

Case

D.

Contact



A.

Account


D.

Contact




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Salesforce Salesforce-Certified-Administrator Exam Dumps

Exam Name: Salesforce Certified Administrator (SU24)
Certification Name: Salesforce Administrator

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  • Last Updation Date: 27-Jan-2025

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